Signature Program
Executive Program in Key Account Strategy
The Executive Program in Strategic Customer & Account Strategy is a practical, executive-level course designed for leaders who manage strategic clients and drive revenue growth through effective customer strategies. Combining MBA-level frameworks with real business experience from global corporations and mid-sized enterprises, this program prepares participants to build profitable customer strategies, lead negotiations with confidence, and optimize key account management.
Program StructureThe program is divided into 9 sections, each lasting 1.5–2 hours. Participants can choose from flexible delivery formats:Online: 5 weeks, 2 online sessions per week to integrate learning step by step.Intensive: 2 full days of hands-on sessions with structured follow-ups.Mixed: Hybrid of in-person workshops and online modules, depending on location.
Price:Full Programme — Corporate: €4,500Full Programme — Individual: €450Single Lecture Purchase: €600 per lecture (corporate rate)
Full Course Agenda
Section 1. Logic and algorithm for building a sales strategy
Section 2. A brief overview of the strategic analysis tools and concepts used in MBA programs and in this course
Learning Outcomes
By completing the program, participants will be able to: ● Advance their careers by mastering executive-level customer strategy frameworks and instruments, and by developing independent strategic thinking.● Save substantial resources by applying customer portfolio frameworks and resource allocation models to eliminate unprofitable activities and focus on high-return accounts.● Avoid costly mistakes in negotiations through practical training on contract efficiency, identification of red flags in trading terms, and mastering the avoidance of “red zones” in negotiations by substituting them with mutually beneficial strategic proposals.● Increase their negotiation power by learning tactics and checkpoints from both retailer and supplier perspectives to ensure balanced outcomes.● Optimize pricing decisions using advanced tools to overcome ROI traps, manage hard revaluations, and prevent margin leakages.● Strengthen their credibility with top clients by developing aligned customer strategies, contribution-based account plans, and strategy alignment matrices.● Build long-term resilience in client relationships by applying segmentation tools and prioritization models to protect margins and reduce dependency risks
FEATURES
Why do you need the course?
Develop a clear sales strategy by prioritizing effectively
Understand and implement distribution models that drive sales growth
Master key account management to strengthen relationships with major clients
Enhance your negotiation skills from both retailer and supplier perspectives
Expand into new markets with a strategic export approach
Optimize pricing and sales processes to boost profitability
Program Dimensions & Scope
Industries & Product Groups
Beverages, Dairy Products, Distribution, Hygiene, Household, Meat & Poultry, Medicine, Pet Care, Processed Food, Professional Coffee Machines, Retail Sales, Tobacco Products and more
Sales Channels
B2B, B2B2C, Beauty Salons, Coffee Shops, Fast Foods, Food Courts, Food Delivery, Government Institutions, HORECA, Hospitals & Clinics, Internet Sales, Kid Shops, Kiosks, Offices, Open Markets, Petrol Stations, Pharmacies, Post Office, Retail Chains, Specialized Channels and more
Route-to-Market
Direct Sales (Pre-selling, Van-selling, Expert Sales, Tele-selling, Combinations), Distributors, Logistics Service Providers, Wholesalers/Traders, Specialized Distributors/Aggregators and more
Whether you're a CEO, founder, or sales leader, this course provides practical insights to help you make informed, strategic decisions that will fuel your business growth.